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lean-six-sigma-service-management

Service Management course presents: Lean Six Sigma for Service Processes
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Professor Sara Poggesi's Service Management course presents a lesson by Fabrizio Pellizzetti "Lean Six Sigma for Service Processes".

Fabrizio Pellizzetti is a Lean Six Sigma Master Black Belt and an expert in Continuous Improvement. He has over 15 years’ experience in the application of Problem Solving and Organisational Change Management methods, working as Consultant, Trainer and Coach for private and public organisations in the services and IT industry, worldwide. He is a regular speaker at International Conferences on process improvement and innovation.

Lesson Info

Lesson: Lean Six Sigma for Services

 Date: March 16 Time: 14.00 - 18.00

Speaker: FABRIZIO PELLIZZETTI

 Course: SERVICE MANAGEMENT Teacher: PROF. SARA POGGESI