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Quality Assessment

Quality Management Structure at Tor Vergata University of Rome

Documento sul Sistema di Assicurazione e Gestione della Qualità
General description of the Quality Management System at the University (approved by the Academic Senate on 21 July 2015 and by the Board of Directors on 28 July 2015). This document is only available in Italian.

Il Sistema di Assicurazione di Qualità dell’Ateneo
Annually updated description of the roles, procedures and deadlines for quality management at the University.  This document is only available in Italian.

Presidio di Qualità di Ateneo
Quality Assurance Unit at the University. This information is only available in Italian.

Nucleo Di Valutazione
University Evaluation Team. This information is only available in Italian.

Universitaly
Information about Italian universities. This information is only available in Italian.

Quality Management Structure in the School of Economics

Each University Department designates a professor who is the official representative of Education Quality Standards. This person dialogues directly with the Evaluation Team and the Quality Assurance Unit of our University, and contributes by helping define the internal policies together with our Vice-Rectors and other delegates. This professor coordinates all the Coordinators, the Re-examination Teams and the Joint Committee. For the Department of Economics and Finance, the representative is Professor Lorenzo Carbonari.

Each University Department designates a staff member, who coordinates the academic planning and data base for the Department’s  bachelor and master degrees. For the Department of Economics and Finance, this is Maria Cristina Di Ienno.

Each University Department designates a Joint Committee, composed of students and professors whose roles and activities are indicated in the Regolamento delle Strutture Didattiche e di Ricerca (which is only available in Italian).

Joint Committee for Students and Professors

Composition: The Joint Committee is composed of the following members:
- 4 Professors elected from the Faculty Council and selected among the Professors of the School of Economics; they are elected for a three-year period.
- 4 Student Representatives elected by all the regularly enrolled students and selected among all the students who are not late with their studies; the representatives are elected for a two-year period, and can be re-elected once.

Activities: The Joint Committee carries out the follows responsibilities and tasks:
• Monitors academic planning and the quality of teaching activities, as well as the student services provided by professors;
• Identifies the indicators that can be used to evaluate the results;
• Expresses its opinion about the creation of new or suppression of the bachelor and master degree programs [L.240/10, Art.2, g)];
In autumn each year, the Joint Committee compiles an annual report about the first two points.

The current Joint Committee is composed of the following members:
Professors (2024/2027): Stefano Grassi (President), Anna Maria Battisti, Annalisa Fabretti, Angela D’Orazio.
Students (2024/2027): Valerio Terrasi, Alessia Angeli, Pietro Lucia, Gaia Palladino

Quality Management within the academic program

Monitoring is regularly performed to ensure a high quality of educational standards and to ensure that internal policies are followed and corrective actions are taken when necessary. Through the use of periodic consulting of the supporting structures, the academic council may take measures to guarantee the continual improvement of the academic objectives as well as the tools used to achieve these objectives.

Each academic program identifies a professor who is responsible for Quality Assurance, and this usually coincides with the Program Coordinator.

The Program Coordinator is responsible for the following activities:
• Operative manager for the entire quality monitoring process of the academic program. He is responsible for the planning, the implementation and the monitoring of the academic program (including the preparation of documents such as the annual evaluations Scheda di Monitoraggio Annuale and the cyclical evaluations Riesame Ciclico);
• He is the guarantor of the level of quality of the academic program. He informs the Head of the Department about possible problems which might interfere with the correct actualization of the academic activities, also with the help of students’ feedback;
• He communicates the results of actions and decisions taken, also through use of the Scheda Unica Annuale (SUA-CdS) which is an online platform that the University uses to share information with the Ministry of Education and the public about the academic program.

The Coordinator of MSc Finance and Banking for the Academic Board (for a three-year period 2018-2021) is Professor Rocco Ciciretti, professor in the Department of Economics and Finance.

The MSc Finance and Banking Academic Board expresses its opinion of the subjects of competence of the academic program and formulates proposals to the Department Council in regard to academic planning, the educational program content, individual study plans and the monitoring of didactic activities.

The MSc Finance and Banking Academic Board is composed of the following members:
• Professor Rocco Ciciretti (Program coordinator, professor for the Department of Economics and Finance)
• Professor Stefano Caiazza (professor, DEF)
• Professor Vincenzo Farina (professor, DMD)
• Professor Stefano Herzel (professor, DEF)
• Professor Maura Mezzetti (professor, DEF)


The Coordinator is assisted by the Re-Examination Team, which monitors data in regards to the academic program (teaching activities and student services). Re-examination activities include the identification of the academic program’s strengths and weaknesses, the preparation of a proposal of actions aimed at improvement, and the verification of the correct implementation of the actions taken.

The MSc Finance and Banking Re-Examination Team is composed of the following members:
• Professor Rocco Ciciretti
• Professor Vincenzo Farina
• Student Representative Luigi Barbieri
• Program Office assistant Jennifer Vieley

The Re-Examination Group meeting minutes may be consulted here.

The Quality Review Group is responsible for the following evaluation activities:
• Verification of the interest and demand for education in a particular academic area;
• Verification of the specific objectives of the academic program and their consistency with the qualifying objectives of the students as well as the current needs of the job market;
• Verification of the existing job opportunities and their coherence with the qualifying objectives of the class and the academic program, as well as the needs of the job market and the analysis of the external effectiveness of the academic program;
• Verification of the expected learning outcomes;
• Monitoring of the adequacy of the University infrastructure and student services.

The MSc. Finance and Banking Quality Review Group is composed of the following members:
• Professor Rocco Ciciretti
• Professor Stefano Caiazza
• Student Representative Luigi Barbieri
• University staff member Cristina di Ienno

The Quality Review Group meeting minutes may be consulted here.

Student Questionnaires

Students are regularly involved in the compilation of the questionnaires aimed at evaluating the quality of the academic program, teaching and University services.

Students are required to fill in an online questionnaire each time they register to take an exam (according to the ministerial decrees D.M. 509/1999 and D.M. 270/2004). The online procedure is straightforward and facilitates the gathering of useful information anonymously from students. The questionnaire provides the students with a vehicle to express their opinions regarding several aspects relevant to their expectations as students, including the courses, the professors providing lectures, the teaching material and the University facilities. The student opinions are essential to understanding where improvements can be made, and the compiled results are shared with professors, the University President, the Academic Program Coordinators, the Joint Committees, the Re-Examination Teams, the University Evaluation team and all the other bodies of the University.

Therefore, students are asked to be responsible and provide honest and complete evaluations, because the results will be analyzed and used to develop strategies to improve the quality of the students’ academic experience at Tor Vergata. 

Moreover, to help the academic program monitor quality in a more timely manner, MSc Finance and Banking students are requested to complete an additional evaluation about halfway through the lecture period of each module. All of the courses are hence evaluated through a supplementary questionnaire administered by the Program Office and evaluates different elements than those found on the online survey.

An evaluation of students’ opinions from past academic years can be found here.

Consultation with representatives of management and labor

The meetings held with representatives of management and labor are documented and are available for consultation (the information is in Italian). 

Questionnaires are regularly submitted to the representatives of management and labor to evaluate whether the academic program's specific objectives align with the job market's needs. Subsequently, the questionnaires are used to determine whether the academic program is sufficiently preparing students to qualify to meet the needs in the professional sector related to their studies. The information provided allows for an evaluation of the external effectiveness of the academic program and helps determine whether changes should be made in the academic programming to facilitate graduates further to find jobs when they complete the academic program (the information is primarily in Italian).

Meeting Minutes are available here.

Comments, Complaints and Suggestions

The MSc in Finance and Banking welcomes comments and suggestions from enrolled students, reflecting its commitment to enhance the quality of its provision. If you have a comment about the University and/or our Program, please follow the procedure below. An academic related comment, complaints and suggestion are a specific concern about the provision of a program of study or related academic service, including teaching and academic facilities. The responsibility for administering this procedure lies with the MSc Program Office.