Aggiornato A.A. 2019-2020
18 March 2020, 14.00-18.00
Chapter 1: Introduction
Origins of Management
Private vs. Public Management: What Are the Differences?
19 March 2020, 09.00-13.00 and 15.00-17.00
Chapter 2: (New) Public Management
Origins of New Public Management and Public Governance
Steering Instruments of New Public Management
Exercise: What Are Output, Outcome, and Impact?
Case Study 1: Performance Contract with a Public Vocational School
20 March 2020, 09.00-13.00
Chapter 3: Organization of Public Service Provision
Organizational Design of the Public Sector
8 April 2020, 14.00-18.00
Public Corporate Governance
Case Study 2: Creating a Legally Autonomous Public Service Provider
9 April 2020, 09.00-13.00 and 15.00-17.00
Public Private Partnership (including a short movie)
Decentralization and Local Governance (including a short movie)
10 April 2020, 09.00-13.00
Case Study 3: A Merger of Two Municipalities
Chapter 4: Internal Organization of Public Administration
Organizational Units in Public Administration
15 April 2020, 14.00-18.00
Organizational Units in Public Administration (Continuation)
Case Study 4: Organization of a Public Enterprise
Process Management in Public Administration
16 April 2020, 09.00-13.00 and 16.00-18.00
Process Management in Public Administration (Continuation)
Chapter 5: Strategic Management
Do Politicians and Top-Level Bureaucrats Matter?
Strategic Public Management
Performance Management (Quality Management With a Focus on the Common Assessment Framework)
17 April 2020, 09.00-13.00
Performance Management (Balanced Scorecard and Benchmarking)
Case Study 5: University Rankings
Chapter 6: The Role of Citizens
Citizen Engagement
For Self-Reading
Chapter 7: State- and Capacity-Building
Good Governance from a Public Management Perspective
State- and Capacity-Building in the Public Sector
Prof.ssa Lucia Leonelli
