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Updated A.Y. 2019-2020

18 March 2020, 14.00-18.00

Chapter 1: Introduction

Origins of Management
Private vs. Public Management: What Are the Differences?

19 March 2020, 09.00-13.00 and 15.00-17.00

Chapter 2: (New) Public Management

Origins of New Public Management and Public Governance  
Steering Instruments of New Public Management

Exercise: What Are Output, Outcome, and Impact?
Case Study 1: Performance Contract with a Public Vocational School

20 March 2020, 09.00-13.00

Chapter 3: Organization of Public Service Provision

Organizational Design of the Public Sector

8 April 2020, 14.00-18.00

Public Corporate Governance

Case Study 2: Creating a Legally Autonomous Public Service Provider

9 April 2020, 09.00-13.00 and 15.00-17.00

Public Private Partnership (including a short movie)
Decentralization and Local Governance (including a short movie)

10 April 2020, 09.00-13.00

Case Study 3: A Merger of Two Municipalities

Chapter 4: Internal Organization of Public Administration

Organizational Units in Public Administration


15 April 2020, 14.00-18.00

Organizational Units in Public Administration (Continuation)

Case Study 4: Organization of a Public Enterprise

Process Management in Public Administration

16 April 2020, 09.00-13.00 and 16.00-18.00

Process Management in Public Administration (Continuation)

Chapter 5: Strategic Management

Do Politicians and Top-Level Bureaucrats Matter?

Strategic Public Management
Performance Management (Quality Management With a Focus on the Common Assessment Framework)

17 April 2020, 09.00-13.00

Performance Management (Balanced Scorecard and Benchmarking)

Case Study 5: University Rankings

Chapter 6: The Role of Citizens

Citizen Engagement


For Self-Reading

Chapter 7: State- and Capacity-Building

Good Governance from a Public Management Perspective
State- and Capacity-Building in the Public Sector