EFFECTIVE SKILLS AND BEHAVIORS AT WORK
Updated A.Y. 2019-2020
The course is divided into two modules (and two classes, in order to ensure appropriate class dynamics):
- First Module, Effective skills and behaviors at work – Interpersonal Skills within an International Context in Theory and Practice, Prof. Kathy Meyer-Ross, 3 CFU
- Second Module, Effective skills and behaviors at work – Problem Solving and Analysis, Conflict Management, Time Management in a global professional environment, Prof. Paola Mascaro, 3 CFU
Second Module: Prof. Paola Mascaro
Effective skills and behaviors at work – Problem Solving and Analysis, Conflict Management, Time Management & Personal Branding in a global professional environment
With this module students will learn how to practice skills & behaviors to support their professional experience and growth through some of the key components of a business organizations: goals setting, performance and time management, live & perform in a teamwork environment, ethic & compliance game rules, personal branding.
The topics will be covered using a mix of lectures, class discussions, simulations and hands-on exercises. Regular class attendance and active participation are expected, as they will help achieve the learning goals and contribute to an overall positive learning environment. For a final project, students will solve a real case study and articulate the methodology applied and the solution provided.
PLEASE FIND MORE INFORMATION ON THE COURSE ON THE SYLLABUS IN THE TEACHING MATERIAL SECTION